Plumbing & HVAC distribution

Season is short.Elixir reads it early.

Equipment that must be on the shelf the week it gets hot, a counter that quotes forty times a morning, and contractors who pay when the job pays. Elixir watches all three so the branch manager doesn’t have to.

Elixir/Industries/Plumbing & HVAC
Built for distributors · 2026
What changes

What changes in a plumbing & HVAC branch.

The counter quotes at the right tier

Walk-in and phone quotes pick up the contractor’s agreed pricing automatically. Overrides are allowed, and named in the morning note.

Equipment arrives before the season

Condensers, furnaces and water heaters are bought against last year’s curve and this year’s open quotes, with vendor lead times read from the POs.

Job accounts stop surprising you

Every contractor’s open orders, will-calls, returns and days-to-pay in one place, so the credit conversation happens before the next delivery.

Morning noteMon 8 Jun
Branch 2 · Peak season
Condensing units on hand
14 · 9 d cover
Open quotes with equipment
31
Will-call waiting over 3 d
6 orders
Contractor A/R over 45 d
$61,200
Three tonnage sizes run out by Thursday at last week’s pace. PO 7712 covers two of them; the third needs a decision today.
How it is used

How plumbing & HVAC distributors use Elixir

Six things that happen every week, and what Elixir does with each.

Counter quotes

Price tiers, quantity breaks and last-paid price appear as the counter types. The customer gets a number in seconds and it is the right one.

Seasonal stocking

Equipment buys built from your own seasonality and open quotes, with vendor lead times read from history rather than a rep’s promise.

Job-site delivery

Deliveries grouped by neighbourhood and window, gate codes and site contacts on the ticket, freight priced from the real run.

Manufacturer programs

Volume rebates and co-op funds tracked against purchases as they happen, so the year-end number is known in March.

Warranty and returns

Serialised equipment returns matched to the original sale and the vendor claim, so credits stop leaking through the back door.

Contractor credit

Days to pay by account, lien and job-close dates alongside, and a plain sentence about who to call before the next order ships.

Common questions

What plumbing & HVAC distributors ask us

Ask us something else ↗
Our counter runs on Prophet 21. Does that have to change?

No. Elixir reads Prophet 21 as it is today and writes back only when you ask it to. The counter keeps its screens; the morning note and the pricing checks sit beside them.

How does it know our season?

From your own history: what sold, when, and at what temperature. Three years of invoices is enough, and you have those.

Can contractors see anything?

Only if you want them to. Most branches start with staff only. A simple order-status page for contractors is available once you trust the numbers.

What about equipment serial numbers and warranty claims?

Serials are read from receiving and sale and followed through returns, so a warranty claim is matched to its purchase and its vendor in one place.

Other kinds of distribution

The same system, set up for how your branch trades.

Every trade runs on different numbers, so there is a page for each.

Get in touch

See what Elixir finds in your numbers.

Tell us what you distribute, how many branches you run and which systems you run them on. We reply within one business day and tell you plainly whether we can help.

It goes straight to the founders.